Through Amazon.com I Ordered Ten Herb Plants- One each: Spearmint, Peppermint, Parsley, Chives, Thyme, Oregano, Rosemary, Sage, Tarragon, Lemon Balm from Colonial Creek Farm. Never received them.
Company states that the Plants were sent to my physical location through USPS who would not deliver. Refused to resend to PO Box, use UPS or Fed Ex, or refund. Kept me engaged in a long e-mail chain. Snide and unprofessional responses to my e-mails and requests for resend or refund.
After a complaint to Amazon, received an yet another e-mail that they would refund 1/2 my money. Would not recommend doing business with this company.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Full refund.
I didn't like: Customer service.